How to File a Complaint
KCDHH does not handle complaints about sign language interpreters. Below are the organizations that handle those complaints.
File a complaint to Kentucky Board of Interpreters (KBI):
- You will need to follow the grievance procedure under the Kentucky Board of Interpreters as followed under 201 KAR 39:100. Below is the link that outlines the procedure the board must follow when receiving a complaint.
- Below is the link to the form you must fill out in order to file a complaint, you also have an option to videotape yourself explaining the complaint.
- Then mail the form to:
Kentucky Board of Interpreters for the Deaf and Hard of Hearing
PO Box 1360
Frankfort, Kentucky 40602
To follow up on your complaint contact Karen Lockett:
- Board Administrator
Office: (502) 564-3296, ext. 222
Fax: (502) 696-5898
File a complaint to Registry of Interpreters for the Deaf (RID):
- Please go to RID's "Filing an EPS Complaint", which has detailed information about RID’s complaint process.